Payment Structure
Securing a priceless family legacy should be stress-free. To accommodate your financial planning, we utilize a transparent, milestone-based payment plan. Your commitment is spread across the service lifecycle, requiring just 50% upfront to begin the process. We then invoice the two remaining 25% installments when verifiable service milestones are achieved: 1) upon the voucher's redemption and 2) upon the ultimate delivery of your cherished family documentary. Payment is always tied to progress.
What Happens After It’s Redeemed?
Watch this video to learn more about our process! Since you’ve already purchased a gift voucher for your loved one, you won’t have to worry about purchasing a Story Reservation. Once your loved one has redeemed their gift voucher on our “Redeem” page, they will be prompted to select a production time slot. Aside from that, the video is accurate as to the client experience!